BOOKING POLICY FOR
CANCELLATION & DEPOSITS
BOOKING PROCESS & DEPOSITS
Once you have paid your deposit and are placed on the guestlist, we will issue a Booking Confirmation and Invoice, at which point a contract will come into existence between you and Artistry Afield, LLC. We will assign a Booking ID to be included with your Invoice. Please refer to the Booking ID whenever you contact us.
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For all bookings, we require:
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A Down Payment Deposit of 50% of the total booking within 10 days of Invoice. Your remaining balance is due not less than 90 days before departure date.
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Where your departure date is less than 90 days after booking then you will be required to pay the total booking within 10 days of Invoice.
CANCELLATION
You can always end your booking with us.
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Your rights when you end your booking will depend on when you decide to end the booking and communicate that to us. Cancellations are effective on the day that they are received by us in writing, so we recommend that you keep a copy of any cancellation communication.
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The Cancellation charges that will apply if you cancel your booking are as follows:
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Cancellation in writing received within 2 days of booking:
Cancellation charges = None. Your deposit will be fully refunded.
Cancellation in writing received 180 days or more prior to Experience dates:
25% of the full deposit, plus credit card processing fees associated to deposit and refund processing. But this amount is transferable (once) to another booking with us made within 90 days.
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Cancellation in writing received between 91 and 180 days prior to Experience dates:
50% of the full deposit, plus credit card processing fees associated to deposit and refund processing.
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Cancellation in writing received 90 days or less before Experience dates:
100% of the full deposit, plus credit card processing fees associated to deposit and refund processing.
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Cancellation charges will be deducted from the amount you have already paid us.
INSURANCE
Personal travel insurance is a strongly recommended requirement for anyone booking an Experience with Artistry Afield, LLC. We advise all clients to take out comprehensive insurance, including for pandemic disruption, and carefully review the insurance terms and conditions.
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You should ensure that you have adequate coverage in respect of cancellation and curtailment, medical expenses (including repatriation), loss of baggage, personal effect and money, personal liability, death and injury. You should ensure that your insurers are fully aware of the location, nature and detail of activities relating to your travel experience and your own health and other circumstances. You should keep your insurance details with you during your travel experience.
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Artistry Afield, LLC and our Partners/Providers carry appropriate insurances designed to ensure that your trip is unaffected by unforeseen eventualities, but these do not release you from the obligation to make your own insurance arrangements in respect of any travel experience you book with us.